Solutions / RTCC

Real-time crime center technology for situational awareness.

We help agencies and organizations bring video and information together in a monitoring environment, with the display, network, and room infrastructure that supports it.

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Illustration of uniformed operators at multi-monitor workstations facing a curved video wall in a real-time crime center

The operational problem

Information is scattered; decisions are immediate.

Responders and analysts often work from separate video systems, feeds, and screens. Pulling these together takes time that matters during an incident.

A real-time crime center brings feeds and tools into one environment. Its effectiveness depends as much on infrastructure, displays, and interoperability as on software.

Common pressures

  • Video held in disconnected systems

  • Monitoring rooms without enough display or workstation capacity

  • Network limits on streaming many feeds

  • Uncertain compatibility between agency and private systems

Capabilities and services

RTCC technology scope.

We scope what supports your operational model; operating procedures remain with your agency.

  • Video aggregation

    Technology to bring camera feeds from multiple sources into a common viewing environment.

  • Situational awareness tools

    Support for platforms that present video and related information to operators.

  • Monitoring displays

    Video walls and display layouts for operators and supervisors.

  • Command-center infrastructure

    Workstations, racks, cabling, and room technology.

  • Interoperability planning

    Planning for how systems and feeds can connect and what each platform supports.

Building system integration

Connecting sources and screens.

An RTCC is a system of systems, and each connection needs to be planned.

  • Video surveillance

    Camera systems feeding the monitoring environment.

  • Network infrastructure

    Capacity and resilience for aggregated streams.

  • Integrated security systems

    Access and alarm information alongside video where applicable.

  • Display systems

    LED and video wall technology sized for the room.

Commercial applications

Where RTCC technology applies.

Requirements depend on the organization and its operating model.

  • Municipal and public safety agencies

    Monitoring and coordination spaces for city and regional use.

  • Large campuses

    Centralized monitoring for multi-building environments.

  • Commercial and mixed-use districts

    Shared visibility across multiple properties, where partners agree to participate.

  • Government facilities

    Control-room and command-room environments.

The FM Tech approach

Plan the room and the connections together.

We approach RTCC projects as infrastructure and integration work.

  1. Assess

    Document operational needs, existing video sources, and room constraints.

  2. Design

    Plan display layout, workstations, network, and interoperability.

  3. Integrate

    Install and commission equipment and connect video sources.

  4. Support

    Train operators on the technology and provide service as the system grows.

Manufacturers

Platforms we work with.

FM Tech is an authorized dealer for:

  • AWALL
  • JustVideoWall
  • Lunar Walls
  • Just Add Power

FAQ

Useful answers for your next conversation.

What is a real-time crime center?

An RTCC is a centralized environment where video and other information sources are viewed together to support situational awareness and response coordination.

Does FM Tech operate the crime center?

No. We design and install the technology and infrastructure. Operations and procedures remain with your agency or organization.

Can existing cameras feed an RTCC?

Often, depending on the camera and recording platforms in use. Interoperability is evaluated during assessment.

What infrastructure does an RTCC need?

Typically network capacity for streaming video, displays, workstations, and supporting room technology, sized to your operating model.

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Let’s build a security strategy around your facility.

Tell us about your building, your current systems, and what needs to work better.